Learn more about your full-service plumbing company based in Andover, CT. Read the answers to some of your most frequently asked questions and check out the world’s most entertaining 100% plumbing blog! Get to know Benjamin Franklin Plumbing and discover the story of how we became inspired to bring expert plumbing service to our friends and neighbors.

Our Mission

Before we arrive, various plumbing disasters leave our customers feeling unsafe, uncomfortable, and a whole host of other negative adjectives. After we leave, they’re just one thing: happy. In a nutshell, that’s our mission.

At Benjamin Franklin Plumbing, you, the customer, are our number one priority. We strive to satisfy your demands and meet your high expectations.

First and foremost, we meet those expectations with our expert plumbing service. Our plumbers receive an unparalleled level of introductory training and mastery education to ensure they always provide the highest-level of service. Our investment in unique proprietary technology means that we can offer unique solutions to common problems.

Secondly, we satisfy our customers by ensuring that their experience with our talented plumbers is friendly, personal, and pleasant. Meet our standout team here!

Thirdly, we support our customers with our series of guarantees. We ensure that our technicians respect your home and your time—or else you don’t pay for the service. In addition, we guarantee that our work will last—or else we redo it for free.

All of that adds up to an experience second-to-none. Providing that for you, every time and for every service, is the mission of Benjamin Franklin Plumbing.